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Literacy Program Toolkit, 3rd Edition

Submitted by Paul Waak on October 27, 2009 - 8:56pm
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Libraries are often the entry point for persons seeking literacy services and assistance. We have developed this toolkit to help libraries develop literacy programs to meet this need. We hope this toolkit will address the questions you may have and will help your adult literacy programs succeed.

Many libraries find it helpful to do a study to determine the need for a literacy program in their community. This information is especially relevant to any request for funding. Information and statistics may be found in published or online census tracts. Local community colleges and workforce offices may also provide statistical information. Additionally, libraries may choose to do their own surveys, which may not only help determine a need for a literacy program but can also provide specific areas of interest. For example: GED, CDL or drivers’ license, read to their children, or be able to apply for a job or seek a better job.

Starting a literacy program is a major undertaking. It requires a strong commitment, operational planning, community support, and resources. If a library does not have a literacy program it would be beneficial to the community for the library to maintain a list of local agencies to provide as referrals. 

Document Purpose

The purpose of this toolkit is to increase literacy by assisting in the development of adult literacy programs. The four main sections of the kit cover literacy as a whole, program management, recruiting and training tutors, and attracting students.

Recommended Resources

Texas LEARNS, the Texas Adult Education and Family Literacy Collaboration. http://www-tcall.tamu.edu/texaslearns/

The Adult Learner : The Definitive Classic in Adult Education and Human Resource Development, 6th Edition (2005), by Malcolm S. Knowles, Elwood F. Holton III, and Richard A. Swanson. ISBN: 9780750678377

  • Part I. Literacy Programs
    • Part I A. What to Expect from a Literacy Program
    • Part I B. Key Features of a Successful Program
    • Part I C. Literacy Terminology
  • Part II. Program Administration
    • Part II A. Program Coordinator Responsibilities
      • Part II A 1. Sample Coordinator Job Description
    • Part II B. Program Outreach
    • Part II C. Community Partnerships
    • Part II D. Program Funding
    • Part II E. Communication with Stakeholders
    • Part II F. Program Evaluation
    • Part II G. Policy and Procedure Manuals
    • Part II H. The Advisory Board
  • Part III. Tutors and Staff
    • Part III A. Recruiting Tutors and Staff
      • Part III A 1. Sample Tutor Job Description
      • Part III A 2. Sample Staff Job Description
    • Part III B. Training Tutors
    • Part III C. Supporting Tutors
  • Part IV. Finding and Keeping Students
    • Part IV A. Recruiting Students
    • Part IV B. Matching Students and Tutors
    • Part IV C. Retaining Students
    • Part IV D. Record Keeping
Part I. Literacy Programs ›
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The Institute of Museum and Library Services, a federal agency that fosters innovation, leadership and a lifetime of learning, supports the North Texas Regional Library System, Inc. (NTRLS) through the Texas State Library and Archives Commission.

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